The Coaching Factory provides specialized solutions in Executive Coaching , Human Resources & Training & Development

The Coaching Factory provides specialized solutions in Executive Coaching , Human Resources & Training & Development

“Chelsea C. Hayes is a powerhouse in the world of executive
coaching.Her guidance and expertise is guaranteed to take you
to the next level. The Coaching Factory is a MUST experience!”

The Hollywood Reporter Features The Coaching Factory

Good Day Sacramento Features The Coaching Factory

Chelsea C. Hayes, SPHR
CEO & Principal Consultant

CEO & Principal Consultant

About Me

Chelsea C. Hayes, SPHR is the CEO & Principal Consultant of The Coaching Factory LLC. Based out of Los Angeles, she leads an innovative business consulting firm. The Coaching Factory provides specialized solutions in Executive Coaching, Human Resources & Training & Development.

Chelsea holds a Master’s Degree in Corporate Communication from Northwestern University. She has provided hundreds of keynote addresses illuminating keys to success on the campuses of DePaul University, Georgia Southern University, Syracuse University, University of Oklahoma, University of Wisconsin and many more. Prior to launching The Coaching Factory, Chelsea was the Director of Human Resources for the Los Angeles Sparks. Prior to moving to LA, she held several roles at General Electric (GE) in corporate diversity, sales and HR. Her complex roles provided HR support in the areas of executive leadership, talent development, new hire experience, career navigation and coaching.

Chelsea earned two Bachelor’s Degrees from Purdue University in Public Health Promotion & Public Relations after beginning college at the age of sixteen. As she emerged as a leader on campus and in her community, she launched a successful global campaign to serve as the National 2nd Vice President of Delta Sigma Theta Sorority Inc., the world’s largest non-profit public service sorority. For a three year term she focused on overseeing, retaining, and growing the Sorority’s 250,000+ initiated members. She is currently a member of the Los Angeles Alumnae Chapter.

Chelsea is certified as a Senior Professional in Human Resources (SPHR) by the HR Certification Institute and her work has been featured in The Hollywood Reporter. Chelsea was named 1 of 2 of Purdue University’s Outstanding Young Alumni in 2017 and is a proud member of the College of Liberal Arts Alumni Board of Directors.  In her spare time you can find her at Equinox, reading, on a plane or glued to FaceTime with her niece and nephew, Chyla and Croix!

What we do



  • Developing the Next Millennial Servant Leader
  • Discipline for the Millennial Generation
  • Human Resources 101 for College Students
  • Practical Solutions for Managing Millennials
  • What is Executive Presence & How do I get it?



  • 1 on 1 Career Coaching
  • 5 Steps to Creating & Facilitating Effective Icebreakers
  • Beginner/Intermediate/Advanced Presentation Skills
  • Corporate Retreat Creation
  • Executive Attire



  • How to Communicate with Your Digital Native Team
  • Intergenerational Conflict Management Strategies
  • New Manager Assimilation
  • Team Building
  • Trust Building



  • Ghostwriting
  • Keynote Addresses
  • Guest Columnist
  • On-Air Contributor
  • Workshop Facilitator


What others are saying



“Chelsea’s engaging leadership style is results driven and effective. She excels at developing and leading strategic initiatives that are highly impactful.”

Deborah A. Elam

President, GE Foundation & Chief Diversity Officer (Retired 2017)


“Chelsea’s superior group facilitation and public speaking skills are riveting. Her expertise allows her to deliver innovative solutions to organizations across industries!”

Sharon L. Contreras, Ph.D

Superintendent of Guilford County Schools


“Over the past several years, I have had the opportunity to work with and observe Chelsea Hayes’ leadership and continue to be amazed.  Her passion and commitment to excellence are second to none.  In each scenario, she has always left things better than she found them and her commitment to elevating others is impressive.”

Tamla Oates-Forney

Vice President, Human Resources, GE Energy Connections

“Chelsea Hayes is an enthusiastic professional who has the courage to take risks, to express ideas and interact with people-a talent that quickly identifies her as a strong leader. She is a rarity in today’s society and has truly made an impact in many people’s lives and in her community.  As a role model and dynamic public speaker, Chelsea really knows how to engage and inspire the audience. I wish I had her on my team!”

Danita Brown Young, Ph.D

Vice Chancellor for Student Affairs, University of Illinois at Urbana-Champaign


“It was a pleasure to work with Chelsea, her enthusiasm was contagious!  She was always prompt, professional and personable. With her personality, strong knowledge base, leadership ability and her commitment to whatever she sets her mind to, she is an excellent choice to lead your organization to success!”

Angela Ewell-Madison

Director, Legislative and Intergovernmental Affairs U.S. Dept of Commerce


“I have served in the Higher Education arena for the past 24 years and working with young adults that inspire the ‘New Millennial’ student takes a person with charisma and knowledge.  Chelsea has worked with both college students and professional staff and she provides valuable guidance and support.  She has the “know how” to reach her audience and she truly inspires everyone that listens to her.  If you are looking for someone that can reach any group and understands the competencies of leadership…Chelsea C. Hayes is the one!!!”

Mona Y. Davenport, Ph.D

Director of Minority Affairs, Eastern Illinois Univ.


“I thoroughly enjoyed working with Chelsea. She brings energy and enthusiasm to any organization. Her ability to execute a vision for employee development was fantastic and sincerely appreciated.”

Vinnie Malcolm

Owner, The Shave of Beverly Hills


“Chelsea is a woman of great character and class. She possesses a confident, yet humble and inviting demeanor, a key that distinguises her from any leader you’ll ever meet.”

Kristin Johnson

Associate Manager, Actuarial Prudential Financial

Companies that trust us


What we’ve been up to


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